Applying for bank credit for the first time

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Published on: May 7, 2012

When applying for credit, remember that you must have a credit history – either in the name of your business or in your personal capacity. If you have previously shunned formal credit facilities, consider applying for a business overdraft or business credit card. You can then start paying back the credit facility in order to establish a good track record for repayments.

Only spend as much as you can pay back and always pay by the due date, which will show that you are capable of handling debt and take the responsibility of repayments seriously. If you can’t make a payment by the due date, it’s best to speak to your bank and make arrangements rather than ignore the amount due. Most creditors would settle for a small payment rather than no payment at all.

If you are declined credit, find out why. There are various reasons why a credit application could be rejected, some of which are fairly simple to rectify. With negotiation, a smaller credit facility could be approved.  On a more serious note, you may have been declined for credit because your business, or you, or a business partner, is black-listed. If this is the case, you need to try and get the credit record cleared, or you will face problems in obtaining credit anywhere (including terms from suppliers).

The website of The National Credit Regulator provides information on how to check your credit record and it is a good habit to check it every 6 months in case there are any problems or inaccuracies.

Star Wars shrine on May the 4th

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Published on: May 4, 2012

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Funding for small businesses

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Published on: May 4, 2012

There are different forms of funding available to small businesses. These can be placed into four broad categories:

  • Private loans
  • Bank finance
  • Asset finance
  • Private equity investment

 

Private loans consist of seed capital, bootstrap funds and angel investments. Often raised from the entrepreneur’s own savings, and sourced through family and friends, private loans tend to have no set repayment structure. They are the most common form of start-up finance around the world, and sometimes a small business may not need any other formal credit facility. However, these types of loans may be the cause of rifts in the family and friendship if there are unrealistic expectations. For example, the entrepreneur may think that the loan does not need to be repaid quickly, but the friend expects fast settlement and may even charge interest at rates higher than from a financial institution. It’s best to set out a formal repayment arrangement with the private lender, to keep things on a professional basis and protect the interests of family and friendships.

Bank finance takes on different forms, the most common being overdrafts, credit cards, and term loans. Smaller overdraft and credit card facilities are typically offered on an unsecured basis to businesses with a good credit history. These types of short-term credit facilities rely heavily on the ability of the business to repay the debt, so keeping good records of your cash flow is important to having these facilities approved. If the business is unable to settle the debt on time, the owner will be called upon to do so, and that’s why the bank will ask for a letter of suretyship from the owner. Sole proprietors are not required to sign a letter of suretyship, as the business and the owner are regarded as being inseparable.  In some instances, the same principle applies to single-member close corporations. However, all other forms of business entity are required to furnish letters of suretyship from their owners as a pre-requisite to obtaining the credit line.

Unsecured facilities tend to be offered at a relatively high interest rate. If you have collateral to offer against the facility, you can negotiate a lower interest rate with the bank. Collateral taken into consideration is usually outside of the business, such as a second bond over property, cession of the surrender values of life insurance policies, pledging of investment accounts or share portfolios. In rare cases, the bank will consider taking a notarial bond over business assets, or cession of the debtor’s book.

Overdraft facilities are “callable”, that is, the bank can ask for full and immediate settlement of the facility at any time should the business circumstances deteriorate and the bank believes that it may not recover the funds at a future date. Interest is paid on the amount of the facility utilized (calculated on a daily balance), and there is an annual Facility Fee payable. The advantage of an overdraft facility is that it is a form of cashflow insurance, meaning that it is there to be used when your debtor’s receipts don’t match your creditor payment cycle and you find yourself short of funds for a few days or weeks. This is “working capital” facility designed so that your business can continue operating while you wait for your invoices to be settled.

Credit card facilities are generally of the “charge” variety, meaning that the full balance owing must be settled within a certain time period. Purchases are interest-free for that time period, so effectively it is a short-term interest-free loan, provided that the full amount is paid on the due date. Failure to settle leads to interest being charged from Day 1, plus penalty fees being levied and your credit record being adversely affected. Cash advances are subject to interest being charged from the date of the advance, as with an overdraft. Credit cards are convenient for day-to-day purchases and online transactions, and the credit facility is separate from your transacting account.

Term loans, or Business Loans, are distinguished from personal loans in that they are taken out in the name of the operating entity and are generally secured by the owner’s assets, such as property, investments and life insurance policies. This is because the loan is a contract between the business and the bank, with scheduled repayments taking place over a longer period. Depending on the risk profile of the business, the bank may be comfortable with assuming some exposure to the business and may not ask for the loan to be fully secured. Business loans have a term of up to 60 months, and generally have lower interest rates than an overdraft or credit card because they are secured.

A revolving loan allows the business to redraw on capital amounts that have been repaid. FNB’s Flexi Loan requires that 15% of the loan amount be repaid before it may be redrawn. The loan repayment amount stays the same, but the term of the loan is extended by a few months. This enables the business owner to budget for steady monthly repayments, and gives easy access to additional credit should the business require a little extra funding.

FNB has a longer term loan, the Business Bond, which provides financing for businesses for up to 120 months. This loan is secured by a covering bond over residential property, and is a means for the entrepreneur to release the equity value of the property and use it to finance the business.

Entrepreneurs who struggle to get bank loans because they lack collateral can apply for government-backed loans. The Small Enterprise Finance Agency (Sefa) is a new state agency that was launched on Monday 23 April 2012. It is a result of a merger between Khula, the SA Micro Finance Apex Fund (Samaf) and the Industrial Development Corporation’s small business lending portfolio, and is a wholly-owned agency of the IDC. Sefa will have access to R1.4-billion in funding for South African small businesses over the next three years. The (IDC) had pledged R921-million to Sefa over the next three years, while the government has put in R535-million. It will focus on providing loans of up to R3-million to small businesses.

Samaf and Khula had previously lent out through banks and financial intermediaries which would then on-lend to small businesses. Sefa would continue to use these two channels, but would add a third channel – that of direct lending to SMEs, which is currently being piloted. The new agency would partner with the Postbank and the commercial banks. Sefa’s products include bridging finance, revolving loans, asset finance, working capital and term loans. The agency will also provide microfinance of up to R100 000 to micro enterprises.

Asset finance takes the form of instalment sales agreements, also known as hire-purchase arrangements or leasing agreements. In this case, the asset itself provides the collateral for the loan, and the business takes ownership of the asset once the loan has been repaid in full.  Instalment loans are paid back with equal monthly payments covering both principal and interest. Instalment loans may be written to meet all types of business needs. You receive the full amount when the contract is signed, and interest is calculated from that date to the final day of the loan.  Sometimes instalment loans can be structured with a balloon repayment of 30-100% of the capital repaid at maturity. These loans require that interest be serviced over the loan period, with a final balloon payment at the end. This type of payment structure is often used to finance vehicles, where the balloon payment is equivalent to the residual value of the vehicle at the end of the financing period.

Debtor Finance is useful for businesses that are growing at a rapid pace, and which need to raise money against invoices in order to pay suppliers. The major advantage is that the business does not have to wait for client payments before getting hold of cash to be used to operate the business. If your business cannot afford to carry debtors for 60-90 days, then debtor finance may be an option. The bank may offer collection services in addition to marking a facility against the debtors’ book. For this kind of facility, the business owner may not be required to put up additional collateral. Freeing up cash tied in the debtors book may allow the business to negotiate discounts with suppliers, offsetting the cost of factoring.

Private equity investments are long-term and involve trading a share in the business for funding. The investor pays a great deal of attention to the entrepreneurs and assesses the viability of the business before making a commitment to fund. Small businesses with great growth potential and above average profitability that are run by experienced and knowledgeable owners may find that they are able to raise significant amounts of capital in this way. The investor will be hands-on and involved in the decision-making process of the business, as they have a vested interest in ensuring the success of the venture.

 

Why do small businesses fail?

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Published on: May 3, 2012

Access to credit, new markets, skill acquisition, and production technology are common needs identified by growing SMEs. Roughly two-thirds of South African businesses fail within the first two years – according to Adcorp research, some 440 000 small businesses have failed over a recent 5 year period. This high rate of failure has been attributed to three primary factors:

  1. Lack of financial record-keeping,
  2. Heavy administrative and regulatory burdens, and
  3. Inadequate funding.

Local banks have been at the forefront of assisting business owners with the tools to make keeping accurate financial records less of a chore. Understanding that small businesses may not have the resources to employ a book-keeper or accountant, FNB offers Instant Accounting, which is an online service that interacts with both the transactional account and the credit cards of the business. It enables the business owner to produce management accounts and budgets, without needing to employ or retain an additional administrator in the business. Included in Standard Bank’s BizLaunch offering is access to Pastel accounting, which allows the entrepreneur to keep track of sales, purchases, inventory, customers, suppliers and cash movements.

While banks have no impact on reducing administrative and regulatory burdens imposed on SMEs by the State, they are able to assist with funding. Access to capital and credit is essential to the development and expansion of small businesses, but many entrepreneurs believe that it is difficult to obtain finance for their businesses.

Debt funding should be used to finance things that are going to make your business better, not for “nice to have” accessories. The money borrowed should have a definite application, something that is either going to save or make money. This could be starting a new business, expanding your current business, buying equipment to increase your production capacity, taking on a government contract, funding the purchase of another business, or planning a management buy-in or buy-out.

The next blog will consider different forms of credit funding for small businesses.

MasterCard Mobile launched in SA for online shoppers

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Published on: April 30, 2012

MasterCard has launched a new online payment platform which gives cardholders the option to refrain from divulging their card details while purchasing from internet vendors.

The system is available to PIN-based debit, cheque and credit cards issued by Absa, Nedbank and Standard Bank. FNB does not issue MasterCard plastic.  The platform is currently being piloted in South Africa, and will rollout to most e-commerce sites in SA “in the near future”.

One of the more interesting aspects of this is that Maestro card holders (zero floor limit cards) will be able to transact online for the first time.

From the BizCommunity site:

 

MasterCard launches mobile service in South Africa

19 Apr 2012 - BizCommunity

MasterCard, in collaboration with local mobile-centric payments and financial services company Oltio, has introduced MasterCard Mobile to the South African market to provide even greater access, convenience and security for online shoppers.

This payment platform will enable MasterCard and Maestro cardholders

  • to use their PIN-based debit, cheque or credit cards, issued by Absa, Nedbank and Standard Bank,  (nb.  not FNB nor Capitec)
  • and their mobile phone on the MTN or Vodacom network

to pay for online purchases.

A key feature is that it enables Maestro cardholders to make secure online purchases for the first time.

Mobile online convenience

To make an online payment using the system,

  • a cardholder can select to use the payment option on participating e-commerce sites
  • in the same way they would select to pay by credit card, debit card or EFT.

For first-time users,

  • they will be securely prompted to register their payment card of choice where they will enter their PIN-based debit or credit card, the expiry date of the card and CVC number.
  • They will also be required to enter their mobile phone number.
  • Once this is done, the cardholder’s mobile phone number is used to initiate subsequent payments.
  • Authorisation of payments is done by entering the cardholder’s PIN on their mobile phone

“While providing greater convenience, the cardholders have peace of mind knowing that they no longer need to share their card details online.

Instead, the information remains secure with the system, which verifies and concludes payments on the cardholder’s behalf.

Importantly, according to Anna Jones, GM South Africa, MasterCard Worldwide

  • the MasterCard Mobile solution does not levy any additional fees to the cardholder
  • and, unlike EFTs, the payment is made instantly,” says.

“The system

  • is currently being piloted and
  • we are looking to rollout the platform to most e-commerce sites in South Africa in the near future.

In addition,

  • it is currently used by MTN for airtime purchases.”
———————-

 

Business Cat is not impressed with your performance.

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Published on: April 28, 2012

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Rumours of Nedbank App “in early May”

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Published on: April 27, 2012

In case you missed the headlines a few weeks ago, Nedbank is rumoured to be on the verge of launching a mobile phone application. This will make it the second retail bank after FirstRand (FNB and RMB) to use the smartphone channel for transactions.

ABSA has delayed the launch of its much-anticipated mobile application until the end of 2012, due to problems between the middle-ware and the bank’s back-end systems.

Standard Bank is so far silent on its plans for a mobile application, while Capitec believes that it’s current mobile offering (USSD) is adequate for its market.

 

Mark these words from Nedbank CEO Mike Brown on 702 in February:

“We have actually spent quite a long time working on developing our infrastructure to enable us to roll-out numerous apps over the top of our infrastructure. And really the area where we’ve spent the most of our time, effort and energy over the last 12 years is in the security environment.

“We’ve done a lot of work around the encryption etc. required to make sure that the security and app environment is water tight. And you will be seeing an app from Nedbank shortly, with those enhanced security features.”

 

I’ll be interested to see what type of transactions Nedbank offers through the smartphone application. While FNB’s app is not perfect and does not allow certain activities (such as paying money into an eWallet), it has been exceedingly popular and is bundled with the bank’s smartphone/tablet offer.

According to Michael Jordaan (CEO of FNB)  FNB has seen over R2 billion in transactions go through the mobile banking application since launching it on 20 July 2011. The group boasts in excess of 100,000 users (these figures from MJ’s twitter feed on 22 February 2012).

The app offers FNB clients an anytime, anywhere digital banking service as well as free calls and messages through FNBConnect. There are other value-adds, such as branch locators and so on. The app is a free download available on the Apple App Store; BlackBerry App world; AndroidMarket and Nokia Ovi store and covers the four major operating systems.

 

 

Unsecured lending: SARB is not concerned

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Published on: April 26, 2012

The South African Reserve Bank (SARB) released its quarterly Financial Stability Review for March 2012. The report made specific reference to the growing concern expressed by a number of organisations and analysts in the past month with regards to the high growth of unsecured lending products, such as.

  • Overdrafts
  • Credit card loans
  • Personals loans, and
  • Financing provided to small businesses

SARB has put the concern to rest, reporting there is no bubble in SA’s unsecured lending market.

To download the full Financial Stability Review,  March 2012  (45 pages),  click here.

 

Here’s an extract on the matter:

 

Unsecured lending exposure

In terms of the information provided by banks, exposure to unsecured lending includes credit card lending, overdrafts, personal loans and financing provided to SMEs. The exposure is both on- and off-balance sheet.

Total gross unsecured credit exposure by selected banks amounted to R334,9 billion in December 2011 (Figure 15). Over the same period, total gross unsecured credit exposure as a percentage of total gross credit exposure amounted to 8 per cent. The two ‘retail other’ and ‘SME retail’ categories depicted in Figure 15 were based on a survey of six banks that are significant role-players in the unsecured credit market. The ‘retail revolving credit’ category is based on the exposure measured using the advanced credit risk-based approaches of the four largest banks in the sector.

 

 

The major part of unsecured lending exposure was to the ‘retail revolving credit’ category. The major part of this category consists of exposure to credit card lending and overdrafts. Year-on-year growth in the six selected banks’ credit risk exposure to unsecured lending was 11,3 per cent in December 2011. The highest growth in gross credit exposure to unsecured lending was in the two ‘retail other’ categories, namely exposures greater than R30 000, which grew at 39,8 per cent (R16,7 billion), and exposures less than or equal to R30 000, which grew at 15,6 per cent (R7,9 billion) year on year in December 2011. Annual growth in the ‘retail revolving credit’ category amounted to 5,4 per cent (R8,2 billion).

Although certain categories of unsecured lending are showing high growth rates, the total unsecured credit exposure of banks remains at less than 10 per cent of banks’ total gross credit exposure. At these levels unsecured lending does not constitute a bubble and the Bank will continue to monitor developments closely. This should also be seen against the background of a banking sector that is managing its exposure to unsecured lending prudently and according to well-established models. Therefore, unsecured lending does not currently present any systemic risk to the financial system.

 

 

 

 

Sefa: a new small business agency for South Africa

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Published on: April 25, 2012

IDC balance sheet will boost new small business agency – Patel

Compiled by the Government Communication and Information System

Date: 24 Apr 2012

 

Cape Town – The Small Enterprise Finance Agency (Sefa) will have access to millions of rands of funding from the balance sheet of the Industrial Development Corporation (IDC), says the Minister of Economic Development Ebrahim Patel.

Unveiling Sefa on Monday, Patel said the new entity – a result of a merger between Khula, the SA Micro Finance Apex Fund (Samaf) and the IDC’s small business lending portfolio – would be a wholly-owned agency of the Industrial Development Corporation (IDC).

The new agency will focus on lending loans of up to R3 million to small businesses.

“We want to ensure that the impact is felt in jobs, in sustainable enterprises and in the growth of entrepreneurship in the economy,” said Patel, who added that the agency would tap into the IDC’s balance sheet to mobilise resources for Sefa.

He planned to outline this in more detail during his Budget Vote speech on Tuesday.

Currently, the IDC has pledged R921 million over the next three years to Sefa, while the government has put in R535 million.

Also important, said Patel, would be the know-how that the IDC brings in the lending market.

Samaf and Khula had previously lent out through banks and financial intermediaries which would then onlend to small businesses.

He said Sefa would continue to use these two channels, but would add a third channel – that of direct lending, through its direct lending product which is currently being piloted.

The IDC could also be better placed to include more small businesses in any major projects, the development finance institution finances, by working out where the opportunities lay for contracts to small businesses – and thereby breaking the current high concentration of big businesses in the economy.

Sefa would also work closely with other agencies, such as the Small Enterprise Development Agency (Seda) as well as with the various development financial agencies in the provinces that finance small businesses – including Limdev, Gauteng Enterprise Propeller (GEP), the Free State Development Corporation (FDC) and the Eastern Cape Development Corporation (ECDC).

The new agency would also partner with the Postbank which would be set up soon.

It would also work with the commercial banks, to ensure its products complemented those products that banks developed.

Added to this, Sefa would also work with large companies to encourage large companies to mentor small firms and bring them into their supply chains.

Patel said the cost-to-lending ratio was also key and he said the agency would save about R20 million a year with office space and services no longer being duplicated.

He said entrepreneurship was vital to any dynamic and successful economy and can unlock the talent and energy of citizens to produce wealth.

There was a need to bring more small businesses into the manufacturing sector, agro-processing, mining services, tourism and services and infrastructure support and the green economy, said Patel.

The merger to form the new agency was identified in the New Growth Path as one action which could boost small businesses.

Patel said the department was initially advised that a merger of this kind could take between three and four years, but he pointed out that Cabinet had emphasised the urgency in setting up the agency so that funding to small businesses could get a boost as soon as possible.

On Monday, he also met with the agency’s new board, which is chaired by Sizeka Rensburg, and he and the board had agreed to set up a dashboard which could be used to track the progress of the agency.

Rensburg said the agency would also help small businesses to take advantage of infrastructure projects by linking up with the Presidential Infrastructure Coordinating Commission.

She said the additional capitalisation by the IDC would help the agency to reach more small businesses than previous small business funding agencies had reached.

The agency’s current acting chief executive is Willie Fourie.

Sefa’s products include bridging finance, revolving loans, asset finance, working capital and term loans.

The agency will also provide wholesale microfinance facilities to financial institutions – following on the practice of Samaf and microfinance of up to R100 000 will be available to micro enterprises. – BuaNews

 

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Bidvest Bank account for the very old and the very young

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Published on: April 23, 2012

Given the noise that Standard Bank, Capitec and FNB have made over the past few weeks about their low-cost consumer account packages, it should come as no surprise that second-tier bank Bidvest is offering what it bills as the

 perfect account for both the young and the old

The bank is currently targeting the lower middle market, which is the same demographic eyed by Capitec. These folk want low-cost, no-frills, easy-to-use/access/understand banking service that gets the basic things right (deposits, withdrawals, interest earned). Bidvest Bank ATMs, although part of a limited network,  are now present in most shopping malls and in the metro centres, which may serve to broaden their appeal. This comes nowhere close to Capitec’s footprint, though, and I suspect that Bidvest is going to struggle in a head-to-head competition with Capitec.

The account has the following features:
  • A personal account with costs capped at R72 per month (including VAT) for people between 21 and 65 years of age
  • No monthly management fees for persons under the age of 21
  • Persons over the age of 65 pay no transaction fees
  • Unlimited transactions
  • Interest rate of up to 5% on credit balances
  • Facility to transfer funds to a World Currency Card in one of 9 major international currencies for use while travelling (USD, GBP, EURO, AUD, AED, MUR, ILS, CNY or INR)

 

 

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